Managed product

A supported Clearline LIMS path begins with workflow fit.

Clearline LIMS is CTM's managed LIMS product for testing labs. CTM separately scopes implementation, data work, training, and ongoing support.

Boundaries

Implementation and recurring support are scoped separately

A fit review confirms workflow, users, reporting needs, data boundaries, support expectations, and responsibilities before launch work is proposed.

  • Configuration follows approved workflow scope.
  • Migration, integrations, and unusual reports require separate review.
  • Validation, procedures, training approval, and quality decisions remain with the lab.
  • Support responsibility begins only after explicit acceptance and handoff.
Product evidence boundary: Static documentation views are non-production and demonstrate interface structure only. Configuration varies by implementation.